Frequently Asked Questions

Everything you need to know about your Maxxim Paris experience.

How long does shipping take?

Standard shipping within Europe typically takes 3-5 business days, while international orders may take 7-12 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.

How do I determine my size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our Parisian cuts tend to be slim-fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment payments.

Are your materials sustainably sourced?

Maxxim Paris is committed to ethical fashion. We use premium, certified organic cotton and recycled materials in 80% of our seasonal collections.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.